As a company, we're always looking to improve. One of these areas is to improve the security and efficiency of the system. With that said, our login process to the SymphonicMS focuses on email addresses instead of usernames.
How to log in?
Enter your email address associated with your SymphonicMS user profile (the same email you receive our updates to) and your current password to log in.
You will be prompted to enter a code for two-factor authentication. This will arrive via the email address previously provided. Be sure to check your spam/junk folder for the code.
If you're having any trouble, please use the Forgot Password function found on the SymphonicMS login screen to receive the password reset instructions.
If you're not receiving the password reset email or the 2FA code, your user profile may have an outdated email address associated with your account. If you're not sure of the email or need to change the email address, please create a request.