Our catalog transfer tool, TransferTrack, makes the process of transferring your catalog easy. Using our tool, you will import metadata to where you have to upload your files. Learn more about our TransferTrack.
If your catalog doesn't import or qualify to import using our tool, we can assist. The following is if you qualify for back catalog loading assistance. These instructions are for you to prepare your catalog before delivering it to us. Click here to understand the process of transferring your catalog to Symphonic. Please note that this process focuses on your content transfer and that some DSPs will not make the current track, albums, and or playlists statistics available once this process has been completed.
Before you transfer your back catalog to us, please do the following steps to ensure that all files and metadata are correct. We have a pretty handy step-by-step guide (and by handy, we mean detailed as heck) if you'd like to take a look at it but, we decided, let's make it easy on you since you are entrusting us with your entire history.
First, we won't be that difficult and require you to rename your files a certain way, but having them renamed and organized will be helpful. We say this mostly as a note and because we like to get folks prepped!
It is helpful to have the audio in 44.1khz over 16-bit or 24-bit stereo (pretty much the standard master that you should have in your catalog). If you have other file formats, we can re-encode, but this will save a lot of time and prevent anything from going array from an audio quality standpoint.
Having 3000x3000 JPG release covers is helpful but, if you don't have that, the very least we'd need is 2000x2000 and in JPG/JPEG format. The filename that you choose can be either the catalog number or UPC. At the very least, ensuring that we can match that release cover to the release will be key.
Ideally, it helps if your back catalog is delivered to us as follows on the screenshot. We can accept everything via various methods. DropBox, Google Drive, or we may even be cool enough to mail you a hard drive and make this a 1-2-3 drag and drop copy process (that's fun right?).
Inside of the folder:
This will be key! You want to have a spreadsheet from your old distributor with the UPC, ISRC, release date, release title, artist name, track title, and everything as it is currently live on platforms. You should be able to request this from them. If they refuse, let us know, and we can give other suggestions. That metadata will be key for our loaders to look into the audio and release cover folders and upload your content then.
If you need a metadata-export, we may get it from a partner that we distribute, such as Beatport, Traxsource, and/or others. Feel free to create a request if you have any issues with metadata.