Transferring from another distributor

On behalf of everyone at Symphonic Distribution, we are thrilled to be able to work with you. As you will see, Symphonic Distribution has a lot more to offer than what you previously had and we are excited to help grow your revenue in various different ways. With Symphonic, you'll have a larger distribution network as well! We wanted to put a document together to summarize some important regarding your transfer.

First, we make it Simple
In most cases, we make it really simple for your content to be transferred or ingested into our system. We cover our submission process with detailed instructions in our full upload guide. If you have a large amount of content and require additional assistance we may be able to help.  Please create a request for help and be sure to provide as much information as possible about your catalog and release schedule. There are certain content requirements so, in order to assist you, we'll need to have all release assets organized for a speedy ingestion process. 

Transferring Partners
Only Beatport, Traxsource, and Juno can transfer labels from one distributor to another. Symphonic will need to request this transfer and it can take a few weeks for it to be fully completed. If you've already got an account with us and are looking to transfer your label over, please submit our partner approvals form to get started.

Partners That Don't Transfer
The remaining Digital Service Providers, like iTunes, Spotify, Amazon, etc. do not transfer content between distributors. With that said, you'll need to reload your catalog to our system. Symphonic makes this process easy and all you'll need is a UPC or link to your release on Spotify. From there, we will try and fill in the information as best as we can to make your transfer smooth!


Royalties from Back Catalog
Symphonic does not start collecting royalties for back catalog transfers from Beatport, Traxsource, and Juno until the transfer is complete. For any new releases submitted to Symphonic, we begin collecting immediately.

Preparing and Uploading Your Catalog
It is important to have your cover art and audio files in proper specifications for our system.

  • The cover art should be a minimum size of 3000 x 3000 pixels. If you're looking for a full list of specifications, click here
  • Audio files must be 44khz over 16-bit stereo only. Our system accepts both .wav and .flac formats. Check out our full list of audio specifications

In the event that you do not have any audio or some of the release details, you may want to try requesting this information from artists or purchasing the audio to upload again. We can then coordinate with you on how to receive your catalog (DropBox, Google Drive, etc.).

Your audio will re-encode (and it's ok!)
When you upload, your audio will re-encode to .flac. This is not going to affect the quality of your track. This is simply done to optimize speed and space on our server.

Prioritize New Releases First
We recommend you work on submitting new releases first. If you're transferring over Beatport releases and need to know what is already in Beatport's system awaiting to go live, we can provide you that information. If your release(s) are already on Beatport, essentially you just need to send to everyone else and you can do that once you reach the Partner level of your release within our system.

What about my Spotify streams and playlists?
For information on retaining Spotify streams, playlisting, and more, please click here.

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