Once you transfer your releases over to Symphonic, we recommend waiting to take down the releases with your previous distributor until:
- You see both Symphonic's release and the release with your previous distributor live on DSPs.
- Play counts have been linked to the new release.
Once you see both releases live, you can issue a takedown with your previous distributor. Below are instructions on how to take down your releases from your previous distributor.
Amuse
- Log in to your Amuse account
- Go to 'My Music'
- Select the release
- Click the button 'Take down release'
AWAL
Email your label manager or use the AWAL Portal support request
Include the following:
- Artist name
- Release title
- UPC
- Date you want it taken down
CDBaby
- Log in to your account
- Select 'Album & Singles'
- Click 'View/Edit' next to the title you want to cancel
- Select the 'Distribution' section of the Title Overview
- Click 'Cancellation Options'
- Select 'Cancel from Specific Partners'
or - 'Cancel ALL Digital Distribution and Sync'
- Click 'submit'
DistroKid
- Log in to your DistroKid account
- Navigate to the release you wish to remove
- Click the 'Edit Release' option
- Scroll down and click the 'Remove this single/album from stores' button
- Confirm the removal
DITTO
- Log in to your Ditto account.
- Scroll down to the 'My Releases' section of your 'My Music' page.
- Click the dropdown menu next to the release you want to remove and click 'Takedown'.
TooLost
- Go to 'Manage Releases'
- Press the ⦸ icon
- Confirm the takedown request
Stem
Email support@stem.is with the following
Include the following:
- Artist name
- Release title
- UPC
- Reason for takedown
Tunecore
- Log in to your Tunecore account
- Go to your 'Music' tab and select the release
- Click 'Store Manager'
- Select 'Take Down From All Stores'
- Follow the prompts to confirm
For more information on how to transfer your releases over to Symphonic, please check out TransferTrack and our guide on transferring releases.
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