If you're looking for instructions on how to manage your artist profile and assets with each particular retailer, you've come to the right place. Symphonic is only able to assist with artist image updates for artists that distribute through us. If you're using a different distributor, please reach out to them for assistance.
To update your Amazon artist image please log in to your Symphonic account and send a help request under Help► Create a Ticket with the following:
- Artist image at least 3840 pixels wide AND 2880 pixels tall, artist face must be in the upper half of the image, centered horizontally
- Your Artist Name
- UPC for a release by the artist distributed by Symphonic to Amazon
- Link to current artist page on Amazon
With Apple Music for Artists, you'll be able to claim the profile and also manage your artist's image. If you haven't already claimed your Apple Music Profile, here are the instructions to do so:
Claiming your Apple Music Profile
- Go to artists.apple.com.
- Click 'Sign Up', and then sign in with your Apple ID.
- Click 'Request Artist Access' and search for your artist page. Alternatively, you can copy and paste your iTunes Store artist page link to search.
- Select one of your releases to verify that you are claiming the correct Artist Profile.
- Select your Role.
- Fill out the requested application fields as accurately as possible. This will help Apple with the review process.
If you already have access to your Apple Music Profile, you can add/update your artist image following this process:How to upload an artist image
- Sign in to artists.apple.com.
- Select the artist you would like to manage.
- Click 'Manage', then scroll down and click 'Upload Image' from the Artist Image section.
- Select your image file.
- Resize your image to meet our formatting guidelines, then click 'Submit'.
Your image status will be Submitted for Review until it has been reviewed by Apple. This may take up to 5 business days.
The image may be rejected by iTunes if it does not meet their guidelines. Please review the guidelines and submit a new image for review.
- Banners are a curated service by Apple and are only available for mainstream artists
Beatport Artist Page
Every artist has the possibility of getting an artist page with Beatport. The requirements are basic but still very important. First, the photograph MUST BE a professional artist photograph 590×404 JPG and you should also include an artist bio as well. If these two requirements are met and you have music being sold on Beatport, then you can visit this website to submit your artist picture. The same procedure has to be done if you wish to change it. Click here to update yours!
Beatport Label Page
Similarly to the Artist Page, you can also have your label profile updated as well. In this case, you will need your picture requirement of Tile Image (500×500) If you are interested in updated yours, click here.
To update your Deezer artist image, you can request direct access to Deezer Backstage. From there, you can update your biography, social media links, and of course, the image.
- Artist image at least 500 x 500 pixels, in RGB color space, and must be in .jpg, .png or .jpeg format. (max file size accepted is 3MG)
Google Play Music
To update your Google Play artist image please log in to your Symphonic account and send a help request underHelp ► Create a Ticket with the following:
- Artist image at least 2160 x 1080 pixels (4320 x 2160 preferred), with 2:1 aspect ratio on a neutral/solid background, with no text overlay/watermarks.
- Your Artist Name
- UPC for a release by the artist distributed by Symphonic to Google Play
- Link to current artist page on Google Play
To update your profile image for Pandora, utilize their Pandora AMP dashboard.
How to upload an artist image
- Log into your account on the AMP website.
- Under your artist name, click on the Profile tab to the right of Campaigns.
- Select the 'Change Image' link to upload a new photo.
Verify Your Label Account
For verifying a label account, you can submit a request to Spotify here. If you don't hear back from them after a few weeks or you're having issues with verification, don't hesitate to hit them up on Twitter with @SpotifyCares and provide them with the information they request for verification.
Verify Artist/Band Account
The verified artist program is becoming a part of Spotify for Artists. All artists who have access to their Spotify for Artists profile will automatically get the verified check on their artist page. Fan Insights is now Spotify for Artists and they’ve integrated everything onto one platform. You can also manage your profile through Spotify for Artists. Click here for simple instructions on how to do so.
If your album is incorrectly listed on another artist page or you see an album credited to you that does not belong to you, please go to this article.
Shazam for Artists is in the process of being integrated into Apple Music for Artists. As a result, they will no longer be accepting new Shazam for Artists accounts. If you're an existing user, you can sign up for Apple Music for Artists to see how your music is performing across Apple Music and iTunes while maintaining access to your current features.
To update your Tidal artist image please log in to your Symphonic account and send a help request under Help ► Create a Ticket with the following:
- Artist image 1080x 720 pixels (or 1500 x 1500), must be in .jpg, .png or .jpeg format.
- Your Artist Name
- UPC for a release by the artist distributed by Symphonic to Tidal
- Link to current artist page on Tidal
You are able to instantly publish DJ Charts and update both Artist and Label pages directly from their Entity account label system.
An Entity Account is a self-administration system which allows artists & labels to take control and manage their page biographies, press images and publish DJ Charts on the site.
To get access, you can request an entity account here
If you have a direct account, these functions are already available to you. You can perform the following functions for any artists or labels associated with your catalog:
- Instantly publish DJ charts to Traxsource
- Update artist page bios and images
- Update label page bios and logos
You must have an account with Symphonic and have distributed a video to VEVO with Symphonic for us to change this image.
Please send an email to email@example.com, attach your artist image & banner image, and also list your VEVO channel name and URL.
The artist image must meet these requirements:
- Be at least 5,000 x 5,000 pixels at 72dpi
- High quality (no signs of compression on the image)
- Centered with some space away from the edges
- This should be a photo of just the artist, it cannot have any text or logos on it and also cannot be album artwork
The banner image must meet these requirements:
- Must be 2560 x 1440 pixels and must fill the whole image
- Keep any text or logos within the “Text and Logo Safe area (1546x423)" specified in the template found here
To update your YouTube Music image please log in to your Symphonic account and send a help request under Help ► Create a Ticket with the following:
- An image meeting these requirements (5120 x 2880)
- Your Artist Name
- A UPC for your artist distributed by Symphonic to YouTube Music
- Link to current artist page on YouTube Music
At this time, AllMusic, Apple, Spotify, Pandora, Google Play, and many other services pull their biography information from TiVo (formerly Rovi). TiVo has an editorial team that takes information provided to them and creates biographies that are then used by these partners on the associated artist pages.