This article is for MUSIC VIDEO takedowns only. If you need to take down a music release, click here.
Takedown Process
To request a video takedown, send an email to video@symdistro.com with the subject "Video TAKEDOWN Request" and provide ALL of the details below:
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- Email associated with your Account
- Music Video Title
- Music Video Artist
- Video UPC
- Video ISRC
- DSPs music video was delivered to
- Reason for the video takedown
Important Notes
- Please ensure that the email address you provide matches the one linked to your video release so we can verify ownership.
- Once we process your request, partners can take anywhere between 1-2 weeks for the takedown to be complete.
- All partners will permanently remove any reviews and comments related to the UPC and partner playlists that included this release.
Copyright Violation Takedowns
If we receive a takedown request from a partner due to copyright infringement, we will place a $20 deduction on your account. A deduction will show on your Royalty Summary under Adjustments. We take copyright matters seriously, and we have a zero-tolerance policy that will result in your account being charged, potentially forfeiting your royalties, and account termination. Separate legal fees may be imposed upon you should they be imposed on us.
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