Artist IDs Overview
We can deliver releases to the appropriate artist pages on Apple & Spotify; all you have to do is tell us which pages those are!
Once you provide an artist page for Spotify and/or Apple, any time we deliver a release with that artist, we will ensure that it gets placed on the correct page.
To have your releases link to the proper artist profile at our partners, follow these steps. Artist IDs only apply to Apple and Spotify currently.
1. Log in to the Symphonic MS and navigate to Account ► Artists
2. Select an existing artist and edit their details or Add artists if they are new.
4. Paste the appropriate link and click Verify Artist Link per partner. This validates that the artist's name that we have matches the artist's name that the partner has. We will warn you if it does not match.
5. We then display information about the artist based on the link you verify. We show the name and their most recent release for you to confirm this is the correct artist. If everything looks good then save the page and that’s it!
What if the name at the partner is different from what is on the SMS?
In order for us to properly tell the partner that a release belongs to a certain artist page, we need to make sure the names line up exactly. So you have two options if you encounter this error, either way, the names must match exactly to utilize artist IDs.
Align the name on the SMS with the name that is on the partners. You can just change the name at the top of the page then re-verify, the names should match and let you save the page.
Change the name on the partner’s end. For this, you will have to reach out to our support team by creating a help request. You will need to provide them a link to the artist page[s] in question and what the name should be. Once aligned on the partner, you can re-verify the page links and you should be good to go!
What about my older catalog?
Your older catalog may need to be redelivered to partner (Spotify & Apple) if you have recently updated an artist’s IDs. Reach out to our support team by creating a help request and let them know which releases need to be redelivered to Spotify & Apple to get them fixed.