End of Year Deadlines and Content Cut-Off

And just like that, 2019 is almost done!

As the holidays and year-end are quickly approaching, we want to provide you with important dates and deadlines. Digital Service Providers (DSPs) typically want content delivered prior to holidays and year-end. 

Below are dates to keep in mind, to ensure that your content submissions are delivered and live in stores on time.  Also provided below is our Royalty Reporting and Payment Schedule through the remainder of this year.

CONTENT SUBMISSION CUT-OFFS 

 If your release date is

      Submit your release by 

November 22 - December 6

November 15

December 7 - December 27

November 29

December 28 - January 11

December 6


December 6, 2019 will be the last day to submit content in 2019 and we will get back to our regular approval schedule on January 6th, 2020. 

SYMPHONIC OFFICE CLOSURE DATES

November 28th and 29th, 2019 for Thanksgiving Holiday.

December 24th, 2019 through January 1st, 2020 for Holiday Break.

Our offices will reopen on January 2nd, 2020.

SYMPHONIC HELP AND COMMUNICATION DURING OFFICE CLOSURE DATES

There will be very limited activity and responses from our Client relations team during the closure dates listed above. We will do everything possible to answer your help requests, however, we encourage you to use our comprehensive online knowledge-base prior to submitting a request

ROYALTIES – Reporting and Payment Schedule

 As you know, we publish statements and pay royalties on a monthly basis. Any unclaimed payments always roll forward into the following accounting payment period.  Our payment schedule for the remainder of the year will be as follows:

JUL-19 Report (Currently live)

Payment available until: October 29, 2019

AUG-19 Report:

Expected Posting: November 4, 2019

Payment available until: November 21, 2019

SEP-19 Report:

Expected Posting: December 2, 2019

Payment available until: December 19, 2019

OCT-19 Report:

Expected Posting: January 6, 2020

 ACCOUNT AND TAX DETAILS

As a part of year-end maintenance, we urge you to update your account details, payment details, and tax details to ensure that we have the latest information. After the calendar year ends, we will begin to prepare tax documentation and deliver the proper information to you per the USA and International tax laws and regulations.

USA Clients will receive 1099 forms by January 31, 2020
International Clients will receive 1042 forms by March 16, 2020
For details on how to update your account, check out the following links:

Update Account Details 

Update Payment Details

Update Tax Details

 

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