Q4'17 statement has been loaded as of Feb 15, 2017. With that said some important notes and updates for you to review alongside of your statement.
Important notes from our team:
-Please ensure your tax and payment details are correct.
-Please allow up to 72 hours during business hours for your payment to be processed.
-No payment is sent on the weekend. We only send Monday through Friday.
-Any other questions and/or confusion based on the below, please create a ticket.
-Please ensure your email address on your account is correct, we may reach out with questions.
Payment After Request (What to expect)
Please understand that when payment is requested, we have to validate the request, check tax details, and other aspects prior to issuing payment.
This report covers:
All sales and streams reported from October through December except for those that didn't report that we've listed below. If you had a release that came out after these dates then please expect royalties to be listed on the next reporting period. There may be sales or streams from previous months due to some partners not reporting. You can cross reference from the previous quarter notice.
Notable Report Updates
-We are now showing the Beatport Promotional Expense. This is a fee charged to all distributors and direct providers for the promotional use and consideration of your material. Previously, this is deducted from payments without you knowing the amount, the amount is now shown for your convenience and transparency. The amount is not large and may only be .50c of overall revenue as it is prorated against everyone, including Symphonic's cut.
-Beatport previous quarter months may show if there were voided transactions in those months. The same applies if any revenue was earned prior to the October through December period.
-IMSTREAM (a background music provider from Russia) has paid and they are full quarter payments (Q3 and Q4). As such, we've added Q3'17 as: September and Q4'17 as: December.
-MetaPop - Has reported and paid through end of Q317. Q4'17 will come in the Q1'18 report. The default month period is September which represents the last month of Q3'17 as the above bullet point states, for consistency.
-Neighboring Rights royalties through the end of Q3'17. Q4'17 will be paid in the Q1'18 report if we receive payment and data.
-Sound Exchange - The payment was made in December but may reflect previous months. We only have the month that the report was paid and sent to us and that is what is reflected on the report. They do not pay or report to us on a monthly or quarterly basis and only when it becomes available.
-Groove, Microsoft's music service is shut down as of 1/1/2018 and as such, this is the final report and payment that will be provided by them and for us to provide to you.
Reporting Delays by Partners
Each and every reporting period, Symphonic works tirelessly to gather data from partners. We often, in most cases than not, advance funds to each and every record label and artist before we receive a dime. The following partners did not report a particular month or months and thus, the reporting will be added to the Q1'18 (Jan - Mar) report and beyond. We do the best we can to get royalty statements before our deadline and it is beyond our control when a partner pays and reports. We will be disclosing this every time we report for further transparency and you can expect to see these statements in Q1'18 and/or when a partner reports and finally pays us.
-United Media Agency - December 2017 not reported and paid
-Napster - December 2017 not reported and paid
-Deezer - December 2017 not reported and paid
-KK Box - November and December 2017 not reported and paid
-Saavn - December 2017 not reported and paid
-Soundcloud - December 2017 not reported and paid
-DJ Shop - December 2017 not reported and paid
-Electric Jukebox - December 2017 not reported and paid
-Amazon Unlimited shows additional detail in Content Type
-VEVO - December 2017 not reported and paid
-8Tracks - December 2017 not reported and paid
-Sirius XM - August through October 2017 is in this report, November and December is not reported and/or paid.
-Medianet Digital - December 2017 not reported and paid
-Yandex - All of 2017 is not yet reported. They pay and report to us annually. We did not receive funds in time to report to you and we will include it through the next round of payments. The data does not go up to 12/31/2017 but rather, 10/1/2017.
-eMusic - We continue to have issues with them in regards to non payment thus, their reporting is not included. Until they work out their issues in terms of funding and having funds to pay us and other distributors, we cannot report or show any of their data. (This is for Q3’16 through all of 2017). Additional note: eMusic is now being powered by 7Digital and some payments are coming through but not the above payments from their direct.
-Physical Distribution - We're currently awaiting data to report to the partners that partook in this service.
As of Q2'17, we have added a month column to the royalty report. This is available by exporting the report and in the future, will be available under the Sales Summary for you to have better transparency over when a sale or stream occurred. With that said, any partner that reports quarterly, we will revert to the last month of that given quarter.