Why is a sale or stream "unmatched"?

If there is no UPC or ISRC reported from a partner, if a label and/or artists' catalog and its sales and streams have transferred to us, or, for example, if we're monetizing your content on Soundcloud and YouTube where the videos aren't uploaded through our system, then it means that you have "Unmatched" sales/streams. In this case, we go by the label/account/artist name to match up this revenue and for the user, they are viewable via an "Unmatched" area.

Your actual payment is not affected by this at all. This is strictly for you to utilize the "Royalty Summary" side of our platform.

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